Refund policy
Since Money Magnet Empire sells a mix of high-ticket services (Consulting) and custom creative work (Hooks/Verses), you need a "No-Nonsense" policy. Industry standard for digital and creative services is No Refunds, because you cannot "return" time or a custom-recorded verse.
Here is a professional, firm policy you can copy-paste into the Settings > Policies section of Shopify:
Money Magnet Empire: Refund & Return Policy
At Money Magnet Empire, we provide high-level strategy and custom creative assets. Due to the nature of our digital products, creative services, and professional consulting, we maintain a strict refund policy to protect the integrity of our work and the time of our team.
1. Consulting & Strategy Sessions
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Payments: All consultation fees (Discovery Calls, Strategy Sessions) are non-refundable.
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Rescheduling: We require a minimum of 24 hours' notice to reschedule a session.
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No-Shows: Failure to attend a scheduled session without prior notice will result in the forfeiture of the session fee.
2. Creative Services (Hooks, Verses, Features)
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Custom Work: Once work has commenced on a custom hook, verse, or song architecture, all sales are final. * Vibe Check: We encourage artists to review our portfolio (The Studio Vault) prior to booking to ensure our sonic style aligns with your vision.
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Revision Policy: While we do not offer refunds, we are committed to excellence. Each creative package includes [1] round of minor vocal or lyrical adjustments if requested within 48 hours of delivery.
3. Digital Products
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All digital downloads, blueprints, and educational materials are delivered instantly and are non-refundable.
4. Event Coordination
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Deposits for event coordination and live experiences are non-refundable and serve to secure dates and vendor logistics. Specific cancellation terms are outlined in individual project contracts.